Digital Gift Voucher

Processing time:

Every piece is made to order and ready to ship within 3 working days after purchase, unless otherwise stated.

UK Delivery:

FREE FOR ORDERS OVER £50.

UK shipping is by Royal Mail 48 tracked or Special Delivery. Estimated delivery is 2-3 days for 48 tracked and 1 working day after dispatch for Special Delivery.  All will require a signature on delivery.

International Shipping:

INTERNATIONAL SHIPPING IS CURRENTLY UNAVAILABLE DUE TO TECHNICAL ISSUES WITH THE ROYAL MAIL

Estimated delivery is 5-7 business days from dispatch.

International shipping uses Royal Mail International Tracked & Signed - this provides a tracking code and confirmation of delivery and will require a signature on delivery.

Customs:

Customers buying outside the UK are responsible for any and all fees levied by taxes or customs. I cannot be held responsible for shipping delays due to items being held by customs.

Once shipments have been dispatched I cannot take responsibility for their delivery.

Australia: 

Precious metal jewellery is a prohibited import to Australia and therefore I cannot send any items to Australia. Further information can be found on the Royal Mail website where you can view a full list of prohibited and restricted items https://www.royalmail.com/australia

WHAT TO DO IF YOU THINK YOUR ORDER HAS BEEN LOST IN THE POST

Sometimes the post is a little slower than expected, especially during holidays. Most items arrive within two weeks. If yours hasn’t, please get in touch so we can investigate further.

If your delivery address is outside the UK, please allow a little longer and get in touch if your order hasn’t arrived within four weeks.

Once shipments have been dispatched I cannot take responsibility for their delivery.