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COVID-19 UPDATE

All orders will be dispatched and delivered as quickly as possible but due to the current unprecedented circumstances there may be slight delays. Thank you for your understanding and for supporting my independent small business.

Processing time:

Every piece is made to order and ready to ship 3 working days after purchase, unless otherwise stated.

UK Delivery:

All UK orders ship for FREE and will require a signature on delivery.

Orders up to a value of £70 are sent by Royal Mail 1st Class Signed For. Estimated delivery is 1-2 working days from dispatch.

Orders over £70 are sent by Royal Mail Special Delivery, delivery is next working day after dispatch.

Please note that all UK orders will require a signature on delivery.

International Shipping:

Estimated delivery is 5-7 business days from dispatch.

International orders are sent by Royal Mail International Tracked & Signed - this provides a tracking code and confirmation of delivery and will require a signature on delivery.

Customers buying outside the UK are responsible for any fees levied by taxes or customs. I cannot be held responsible for shipping delays due to items being held by customs.

Once shipments have been dispatched I cannot take responsibility for their delivery.

Australia: 

Precious metal jewellery is a prohibited import to Australia and therefore I cannot send any items to Australia. Further information can be found on the Royal Mail website where you can view a full list of prohibited and restricted items https://www.royalmail.com/australia

WHAT TO DO IF YOU THINK YOUR ORDER HAS BEEN LOST IN THE POST

Sometimes the post is a little slower than expected, especially during holidays. Most items arrive within two weeks. If yours hasn’t, please get in touch so we can investigate further.

If your delivery address is outside the UK, please allow a little longer and get in touch if your order hasn’t arrived within four weeks.

Once shipments have been dispatched I cannot take responsibility for their delivery.